Glossary

Glossary items with the most common terms used in the world rent a car.

Car rental
Company practicing car rental

Basic insurance
Insurances always included in the rental rate, include: RCA, CDW and TP

Credit card
Payment instrument that can also be used as a guarantee for car rental

Debit card
Only payment instrument for rental purposes

CDW
Collision Damage Waver

Rental conditions
Terms and conditions which govern the rental agreement

Drop-off
Location where the car is released to the end of the rental. (redelivery location)

EXR1
Insurance that limits the customer's liability to zero in the event of damage or theft.

Deductible
Amount of that portion of the damage, which remains responsibility of the renter

Out of Hours
Delivery of the car outside the common office opening hours

Rental van
Company that practices the rental of vans

Young Driver
Option fee that allows the driving of vehicles also to drivers under the age of 25 years

Senior Driver
Option fee that allows the driving of vehicles also to drivers over the age of 75 years

Damage limitation
Amount up to which the customer is liable for damages on the car

Theft limitation
Amount up to which the customer is liable for the theft of the car

Missed return
It means when the car is not returned at the agreed time and Place over the tolerance
without any warning

Motorbike rental
Company that practices the rental of motorcycles and scooters

No-show
Customer who paid the rental and did not show up at the pick-up of the vehicle without notice

Overbooking
Excess of reservations compared to the real availability of cars

PAI
Insurance that protects the driver

Pick-up location
Location where the car is picked up at the start of the rental.

RCA
Third-party liability insurance. Car liability insurance against third parties.

Refund
Percentage amount of money that is returned to the customer in case of renunciation of the rental

Booster seat
Safety system for children

Management fees
Amount for expenses related to the management of documents such as fines and / or penalties /

TP
Insurance that protects against theft of the vehicle

One Way
Return of the car to a different location from the pickup location

ZTL
Limited traffic zone