Glossary
Glossary items with the most common terms used in the world rent a car.
Car rental
Company practicing car rental
Basic insurance
Insurances always included in the rental rate, include: RCA, CDW and TP
Credit card
Payment instrument that can also be used as a guarantee for car rental
Debit card
Only payment instrument for rental purposes
CDW
Collision Damage Waver
Rental conditions
Terms and conditions which govern the rental agreement
Drop-off
Location where the car is released to the end of the rental. (redelivery location)
EXR1
Insurance that limits the customer's liability to zero in the event of damage or theft.
Deductible
Amount of that portion of the damage, which remains responsibility of the renter
Out of Hours
Delivery of the car outside the common office opening hours
Rental van
Company that practices the rental of vans
Young Driver
Option fee that allows the driving of vehicles also to drivers under the age of 25 years
Senior Driver
Option fee that allows the driving of vehicles also to drivers over the age of 75 years
Damage limitation
Amount up to which the customer is liable for damages on the car
Theft limitation
Amount up to which the customer is liable for the theft of the car
Missed return
It means when the car is not returned at the agreed time and Place over the tolerance
without any warning
Motorbike rental
Company that practices the rental of motorcycles and scooters
No-show
Customer who paid the rental and did not show up at the pick-up of the vehicle without notice
Overbooking
Excess of reservations compared to the real availability of cars
PAI
Insurance that protects the driver
Pick-up location
Location where the car is picked up at the start of the rental.
RCA
Third-party liability insurance. Car liability insurance against third parties.
Refund
Percentage amount of money that is returned to the customer in case of renunciation of the rental
Booster seat
Safety system for children
Management fees
Amount for expenses related to the management of documents such as fines and / or penalties /
TP
Insurance that protects against theft of the vehicle
One Way
Return of the car to a different location from the pickup location
ZTL
Limited traffic zone