What to do in the event of an accident with a hire car

Renting a car is convenient and practical, but what happens if you are involved in an accident? Here is a quick guide on how best to handle the situation, whether you or someone else is at fault.

What to do in the event of an accident with a rented car in Sardinia?

The first thing to do, regardless of the dynamics of the accident, is always to make sure that everyone involved is OK. If necessary, call for help promptly.
Immediately afterwards, contact the rental office to inform them of the incident and provide all the details requested, such as the location of the accident, the damage sustained and the details of the other people involved.
It is essential to gather as much information as possible, taking photos of the damage, filling in the friendly report form (CAI) and collecting witness data.

Accident with the rental car with no fault of your own: what happens?

If the accident is not your fault, the rental company may temporarily retain the deposit and only release it once it has established the facts and received compensation from the other party’s insurance company.

Keep all documentation related to the accident, such as the police report and the CAI form, that facilitate the reimbursement process.

Keep in mind that if you fail to provide the other party’s details, and fault is not established, the insurance company will not be able to reimburse you.

Accident with the rental car at fault: what happens?

If the accident is your fault, the rental company will use the deposit paid to cover the exact amount of damage caused to the car, up to the maximum limit set by the deductible, up to the maximum limit set by the deductible, the maximum amount up to which you are liable.

Remember that you can reduce or even eliminate the amount of the deductible completely by purchasing different types of additional cover when you rent or book online.

Helpful Tips

Always check the covers included in your rental agreement and take in consideration to add extra assicuration to your exes to zero even if you are responsible for damages.
Always have the contact of thr car rental, so to get in touch with the office quicker in situations of necessity
Covers never protect against blatant customer negligence