Because when you book a car on our website everything is easy, fees are clear and all forms are constantly updated and improved by using your tips and suggestions. Transparency.
Because you can rely on a wide range of economy cars, luxury cars, vans etc., recent and tidy vehicles that are carefully checked after each rental by our operator. Reliability.
Because an operator will always be willing to listen to your needs and fix any possible problems any time of the day. Helpfulness.
Because your booking will not be cancelled if you have a flight delay or you have forgotten your driving licence and want your travel mate to drive instead of you. Coherence.
Because you will never be a booking number or a simple reservation; to us you are Mr Smith and much more than that. Being.
Because you will be enabled to rent a car by using two or more different credit cards or by using your travel mate’s credit card or, more simply, by cash. Elasticity.
Because you will not be charged unjustified costs due to damages to a rented vehicle that are beyond your responsibility; this will be granted by the use of technologic devices that will reduce, and eventually cancel, any possible litigations. Honesty.
Because you will be able to rent a car in easily accessible areas such as airports or ports, or for your convenience request the pick up of the vehicles in other locations. Service.
Because we are a car rental that founds and develops its network with a mindset which is totally different from the competition. Different.
Because we are an easy car rental with reduced waiting time, and where you can send your details in advance and then find the agreement ready for the signature at your arrival. Coordination.
Because you will be always welcomed by a highly motivated and positive staff with a friendly smile. Courtesy.
Because all your personal details inserted in our system are encrypted and all the payment details are managed directly by the internet portal of the bank. Safety.
Only Sardinia asks for 10 minutes of your precious time, to read the following information.
You will find very useful advice and tips on how to proceed during your rental experience.
We at Only Sardinia do care about our customer's safety and satisfaction.
Transparency first: The car rental business is under constant evolution. An outstanding number of companies are available on the web through websites, portals, or micro-sites that only exist on the net since they have no support of a real physical registered address.
In the years, these subjects have become experts of sophisticated internet algorithms that use the main web search engines to reach the end user through a "brokerage system" linking a network of various car rental companies.
At the same time some rental companies, mainly from UK, have launched some poor quality products in the market, thus arousing customers’ false expectations.
Reviews in various forums have grown exponentially, enabling us to find out that a great number of customers are unsatisfied, or have incurred in incomprehensible extra payments due to unclear information provided by the staff of such companies. In some instances some web based companies deliberately exclude specific prepaid costs, which they then charge at the moment of the vehicle collection: i.e. road tax, traffic tax, airport or railway station tax, etc...
Do not trust virtual companies. Have you ever asked yourself why many web based rental companies do not show any pictures of their premises? It is simply because their offices do not exist, but they get in touch with a third party, who sometimes contacts another party, who finally books the car at an existing car rental company.
Only Sardinia rental services shows its rental facilities with detailed information on how to reach them.
"Onion like" insurance coverage: beware of internet companies who offer complete "Full Casco" insurance contracts. "Excess Refund" insurance policies can be purchased on the internet,that is the ones that "refund excess damage or theft". Many sites improperly use the term "Full Casco", others state "No deductibles or penalties for damages".
Car rental companies hassled by brokers who guarantee high renting volumes cannot challenge the pre-sales of such products, but they know their huge limitations, which are unfortunately fully charged to the customer.
The "refund of the excess" is a service with fee that does not exempt the customer from refunding the rental company for the damages caused by an accident, for example.
It is up to the client to ask the insurance company for the refund. The insurance company will decide about the relevance of the refund after assessing all witnesses’ statements, complaints and various reports, that the client must gather and supply at his own expenses.
Please remember that the only parties entitled to grant total coverage on a product are its legitimate owners, nobody will ever grant full insurance coverage from a web portal, where anybody can access it without assessment or lacking the needed credentials to act on behalf of the client, which in the occurrence could be represented by subjects with fraudulent intentions.
Insurance policies must be purchased only from the car rental companies, which are the only legitimate owners of the vehicles. Such insurance policies are divided as follows:
Basic coverage included in the price:
CDW: limitation of damage responsibility
TP : Limitation of theft responsibility
The term "limitation" refers to the refunding responsibility or "deductibles" which the client must refund to the rental company.
Additional insurance coverage:
SCDW: cancellation of damage responsibility. (except in case of misuse or serious client's responsibility)
STP: Cancellation of theft responsibility (except in case of misuse or serious client's responsibility)
EXR : cancellation of theft and damage responsibility (except in case of misuse or serious client's responsibility)
Always check your tariff
Your rental tariff or your voucher may not take into account some extra services and options, e.g. extra driver, children's seat, traffic tax, road tax, or other extra costs.
Only Sardinia tariffs are transparent, crystal clear and bear no surprises