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Only Sardinia Car Rental

P.IVA 02344740903
©2013/2017

 

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FAQ


(Frequently Asked Questions)

● When I rent a car from your web-site, the car that I'm going to collect it's of your own fleet or you are an intermediary company?

Only Sardinia rental car is based in several important locations in Sardinia, Olbia Airport and Cagliari Airport with a fleet of our own. We take good care of our cars and they are always mechanically Checked and have maximum 2-year life. 

●  I don't have a credit card, is it possible to rent a car with you?

You can hire a car in all our car rental points with or without credit card, you can also book it from our web-site using your debit card or Pay Pal, in these cases you require to leave a deposit with cash or debit card when collecting the car.

●  What about deposit, is it required?

It is mandatory in all over the world at any car rental when you book a car,

Is the precautionary amount the customer owes to the car rental. The Deposit will be returned at the end of your rental in case of cash payment.

In case of rentals with credit cards will run only a preauthorization but not a payment as such, the above preauthorization will be removed upon return of the car after checking that everything is in order.

●  Using debit cards, when are you going to release the deposit?

The release takes place immediately from our side, but in this case, unlike cash and normal credit card, there might be need two or three weeks for your bank makes the amount available again.

 Which is the best way to save money renting a car?

Booking in large advance is usually the best choice, with decreasing availability of cars, rates usually increase, and vice versa a lot of cars available, rates are going to be cheaper.

● At the international airports, very often picking up a rental car, you need to wait for several hours in a never-ending queue. What will it take if I decide to rent a car with you?

In our rates speed service is always included, we have good software’s and experienced staff that allow us to prepare your rental agreement and your car ready when you arrive.

for this reason, you will never wait longer than it takes. Usually all procedures are done in five minutes with a maximum waiting time in the year 2015 and 2016 of 15 minutes!

 

● My plane might arrive late, will I lose my reservation?

 Absolutely not, your reservation is always guaranteed, an operator is always waiting for your arrival, even at night. Moreover, we accept all bookings beyond normal closing time, bookings, which will all be normally performed.

 

 

● If the credit card it belongs to my Husband or Friend can I rent the car with you anyway?

Yes, you can, the only important thing is that he needs to be present when hiring the car and when returning it.

●  Is Fuel included in your rates?

We usually provide cars with a full thank of Fuel and you need to come back with the same, fuel is not included.

●  Over cars and scooters, is it possible ti rent a Van?

Yes, we have Vans to Hire in Olbia Airport for freight transportation up to 10 tons

 

 Which are the requirements to rent a van?

In order to rent a van you must be 25 years old, possess a driver's license and personal identity card. Both strictlycurrently valid at the time of rent

 

●  I've booked on line, once arrived what document should I submit?

Your confirmed voucher and payment receipt, but it is not exhaustive is just to speed up

the procedures.

●  I lost my mail "confirmation voucher" or payment receipt, what do I need to do? will I lose my booking?

Your booking is registered in our computer system, so you are not going to lose anything and able to hire the car anyway.

●  I have seen there are several rental companies in Olbia Airport, such as Avis, Hertz and Europcar, why should I book with Only Sardinia Car Rental?

We are a local company and our Gol is to provide Clear and All-inclusive rates, reduced procedures and waiting time, completely positive reviews on independent sites.

Our service is specifically designed, no bed surprises.


●   I have already booked, is it possible to add any extras or make changes to my booking?

Yes, at any time.

●  Can I drive to Corsica with your car?

 Yes.

●   I'm over 75 years old, can I rent a car from you?

Yes, as long you have a valid driving license, no problem with our company.


●  The rates that you propose, what is included in the price?

Unlimited Mileage, Roadside service, View/Modify/Cancel, Basic coverages, Limited liability in case of damage or theft, speedy service.